MerkaOrgánico Shipping and delivery policies

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Hours of receipt and delivery of orders for customer

Whit these polices. MerkaOrgánico seeks to give an adequate order to  the order and delivery times for dispatch to our clients.

We take orders from our clients


Monday to Saturday 


Sundays & Holidays  

8:00 a.m. a 3:00 p.m. (We delivery the same day)

3:00 p.m. a 6:00 p.m. (We delivery the next day)


9:00 a.m. a 2:00 p.m. (We delivery the same day)

2:00 p.m. a 6:00 p.m. (We delivery the next day)

 

We respect the consecutive of our undelivered orders


Orders you place after 3:00 p.m. Monday through Saturday and after 2:00 p.m. Sundays and holidays will be delivered to the customer the next day, so that your order arrived the same day you place it, you must do it from 8:00 a.m. until 3:00 p.m.

Validating the quantity of orders and the consecutive of the same ones to deliver them in order of arrival. Our delivery orders are made according to the number assigned to respect the turn that corresponds to delivery.

Communication to customers of our policies and means
authorized to take orders to our customers  


We will inform our clients about the policy of schedules of receipt and delivery of orders through our different means of communication, in order to be clear and avoid poor service.


We authorize only to receive the orders by these means that are part of our company; The personal telephones of our employees are disabled for receiving orders from customers.

Payment methods 

Against and PayU


Orders must be verified at the time of delivery by the customer, returns are only accepted at the time of verification and the product is outside the quality and freshness parameters given by the brand.



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